Terms and Conditions of Use

Preamble and Purpose

The website www.dolin.fr (hereinafter the “SITE”) is the exclusive property of DOLIN, a simplified joint-stock company with a share capital of €245,552, whose principal place of business is located at 1138 avenue du Grand Ariétaz, 73000 CHAMBERY, registered with the CHAMBERY Trade and Companies Register under number RCS CHAMBERY 745 420 703.

Phone: 04 79 69 59 09

Email address: info@dolin.fr or fill out our online form.

These Terms and Conditions of Use apply to any adult browsing the SITE (hereinafter “the USER” or collectively “the USERS”).

By using the SITE, the USER expressly acknowledges that he or she is bound by these general terms and conditions of use as defined below, and agrees to accept and comply with them.

Information Provided on the WEBSITE

The photographs and images on the SITE are for illustrative purposes only.

Links to Other Websites

The SITE may contain hyperlinks or otherwise point to websites or web pages operated by third parties.

DOLIN is in no way responsible for their content or characteristics.

The fact that DOLIN provides links does not in any way imply implicit approval of the content of these websites or web pages.

In addition, DOLIN would like to draw the USER’s attention to the fact that these websites or related web pages may collect personal data.

DOLIN cannot under any circumstances be held liable for the practices implemented on these websites, particularly with regard to the processing of personal data. It is therefore the USER’s responsibility to verify the reliability of these sites and to review the privacy policies of each linked site visited in order to understand how personal data is used and protected on those sites.

Warranties and Liability

DOLIN disclaims all liability, including, but not limited to:

• for any interruption in the operation of the SITE;
• in the event of any bugs;
• for any damage resulting from fraudulent intrusion by a third party that has led to a change in the information made available on the SITE;
• if any of the hyperlinks listed on the SITE were to provide content that is contrary to public decency and applicable laws.

In general, DOLIN disclaims all liability for any damages, whether tangible or intangible, direct or indirect, regardless of their causes, origins, nature, or consequences—including, in particular, loss of profits, customers, data, or any other loss of intangible assets—that may arise from anyone’s access to the SITE, from the inability to access it, or from reliance on any information derived directly or indirectly from it.

USERS acknowledge that they are familiar with and understand the Internet, its uncertainties and limitations—including its functional characteristics and technical performance, the risk of interruptions, response times for viewing, retrieving, or transferring information, and any and all risks inherent in connecting to the network.

Intellectual Property

The following are the property of DOLIN and are subject to the laws governing intellectual property: in particular, the layout, structure, and graphic and textual elements of the SITE.

Use of the SITE does not confer any rights on USERS. These rights remain the exclusive property of DOLIN.

Accordingly, all text, data, logos, images, photographs, and trademarks (this list is not exhaustive) reproduced on the SITE are reserved and protected by the Intellectual Property Code, including copyright and trademark law, etc. Any use and/or reproduction is prohibited and constitutes an act of infringement punishable under the provisions of said Code.

Consequently, INTERNET USERS may not, under any circumstances or in any manner, reproduce, display, distribute, market, or license all or part of any of the content reproduced on the SITE or all or part of the SITE in general without the prior and express consent of DOLIN.

In addition, INTERNET USERS are prohibited from making copies of the SITE without DOLIN’s prior authorization.

Any unauthorized use of all or part of the SITE may result in legal action.

The creation of a link to the SITE requires prior written authorization from DOLIN.

Personal Information

Identity of the data controller:

The data controller is DOLIN, located at 1138 Avenue du Grand Ariétaz, 73000 CHAMBERY.

Phone: 04 79 69 59 09

Email address: info@dolin.fr or fill out our online form.

Types of data collected:

The personal data collected and subsequently processed by DOLIN consists of the information that WEBUSERS voluntarily provide to DOLIN through the WEBSITE, particularly via the “Contact” or “Join Us” forms.

This may include, among other things, the following information: last name, first name, phone number, and email address.

DOLIN does not collect any personal data regarding minors, who are not permitted to browse the site.

Purpose of collecting personal data:

USERS authorize DOLIN to store this personal information in a database for the purposes of providing and managing its services, automated profiling of USERS, customer management, market research, and commercial or promotional offers.

In particular, users’ personal data is used:

to administer the SITE, manage our events and internal operations, including troubleshooting;

• to improve the USER’s experience on the SITE and to ensure that the content is displayed correctly on their screen during their visits;
• to analyze how users use the SITE for the purposes of tracking trends, marketing, and advertising;
• to respond to a request for information from the WEB USER, in particular to provide the user with access to webinars or white papers, or to provide the user with information about DOLIN’s services;
• as part of our efforts to ensure the security and protection of the SITE;
• to communicate with the WEBSITE USER by email and, if necessary, by other means, to inform the user about products, services, offers, promotions, and events that might be of interest to the user, provided the user has expressly requested such information.

Disclosure of Data to Third Parties:

The data collected may, to the extent necessary for the purposes set forth above, be shared with DOLIN’s service providers (IT service providers, web hosting providers, delivery services, etc.) in order to successfully fulfill the WEB USER’s requests.

This includes payment processing providers, website analytics companies (e.g., Google Analytics), customer service and help desk software providers (e.g., Zendesk), CRM service providers (e.g., Salesforce), and email service providers (e.g., SendGrid).

DOLIN is committed to not selling users’ personal data to business partners.

Notwithstanding the foregoing, DOLIN reserves the right to disclose the USER’s personal data to the competent judicial or administrative authorities upon their request, particularly in matters of national security or law enforcement.

Data Security:

DOLIN pays special attention to the protection of users’ personal data and implements appropriate technical, organizational, and administrative security measures to prevent the loss, misuse, unauthorized access, disclosure, alteration, and destruction of any personal data collected.

This monitoring is carried out:

• through the use of encryption methods in data transmission (SSL);
• through a strict confidentiality agreement signed by DOLIN staff who would have access to the personal data of WEBSITE USERS.

Right of access and correction:

INTERNET USERS are hereby informed that, in accordance with applicable French and European regulations, they have the following rights, provided they can verify their identity:

• The right to object, on legitimate grounds, to the processing of their personal data for purposes other than those described herein to which they have consented;
• The right to object, free of charge, to the current or future commercial processing of the collected data by the data controller;
• The right to obtain information about the processing of their personal data;
• The right to obtain information regarding the processing of personal data managed by DOLIN and any information necessary to understand and, if necessary, challenge the rationale behind the processing of such data;
• The right to obtain a copy of their personal data;
• The right to request the correction, updating, restriction, or deletion of data concerning them that may, where applicable, be inaccurate, erroneous, incomplete, or outdated;
• The right to data portability.

For any questions or requests regarding privacy, USERS may contact DOLIN at the following address: info@dolin.fr or by filling out our online form.

DOLIN will endeavor to respond to any request for access, correction, or objection, or any other request for additional information made by a WEB USER within a reasonable period of time, which shall not exceed one (1) month from the date of receipt of the request.

USERS are informed that if they do not wish to receive unsolicited sales calls, they may register for free on a do-not-call list, such as: www.bloctel.gouv.fr.

Shelf life:

DOLIN retains users’ personal data for a period that does not exceed the time necessary to fulfill the purposes for which it is collected and processed.

Complaint to the competent authority:

If the USER believes that DOLIN is not fulfilling its obligations regarding the USER’s personal data, the USER is reminded that he or she may file a complaint or submit a request with the appropriate authority.

Please note that in France, the competent authority is the CNIL, to which the USER may submit a request electronically by clicking on the following link: https://www.cnil.fr/fr/plaintes/internet.

Cookies

A cookie is a text file stored on the hard drive of the device used to access the site, at the request of the website being viewed by a browser. It stores information related to internet browsing and allows the website to determine whether that same browser has connected to the site before. Its retention period is set by the website operator and may be limited to the duration of the browsing session on that website or may extend beyond it.

In accordance with the Order of August 24, 2011, regarding the implementation of European directives on online privacy, a cookie may not be placed on a user’s computer without their prior consent.

Cookie Settings:

Web browsers are usually set by default to accept cookies, but the USER is informed that he or she can change these settings by adjusting the browser’s settings.

• If the USER is using Internet Explorer: https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies
• If the USER is using Safari: https://support.apple.com/fr-fr/HT201265
• If the USER is using Chrome: https://support.google.com/chrome/answer/95647?hl=fr
• If the USER is using Firefox: https://support.mozilla.org/fr/kb/activer-desactiver-cookies

For more information on cookie settings: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser

The USER may also accept or reject cookies when first accessing the SITE.

However, please note that users will not be able to access certain features of the SITE if they do not accept cookies, including: browsing preferences, access to personalized services, etc.

Cookies used:

DOLIN uses cookies on the SITE, in particular to:

• To identify the WEBSITE USER when they visit the SITE, in particular to better understand them and provide a personalized browsing experience
• Ensure navigation safety and, in particular, combat fraud
• Provide content related to the USER’s interests, including advertising content
• Suggest promotional offers that take into account, in particular, the WEB USER’s preferences and recent purchases

We use Google Tag Manager to manage all the tools for generating and managing data to ensure the website functions properly and to analyze traffic.

The following cookies are used on the SITE:

Google Analytics Cookie

Cookie names:
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These cookies track the USER’s browsing activity for optimization purposes. The information collected includes the number of visitors, their location, and details about the pages they visited. Google uses this information to generate reports on the WEBSITE’s traffic and help DOLIN improve it.

Changes to These Terms and Conditions of Use

DOLIN reserves the right to modify the provisions of these Terms and Conditions at any time and without prior notice.

USERS will be automatically bound by these changes and must therefore periodically verify that their use of the SITE complies with the provisions of these Terms and Conditions of Use.

Governing Law and Jurisdiction

The operation and use of the SITE are governed by French law.

In the event of a dispute concerning, in particular, the use or content of the Site, the USER is informed that he or she may seek the assistance of a consumer mediator free of charge, following a failed attempt to reach an amicable settlement directly with DOLIN, in accordance with the provisions of the Consumer Code.

The USER can find information on this topic at the following website: http://www.economie.gouv.fr/mediation-conso/saisir-mediateur

In the absence of mediation, jurisdiction shall lie with the French courts. The competent court shall be designated in accordance with the rules of procedure in effect in France.